Jakarta, October 2026 — PT Jembatan Nusantara (PT JN) has been included among the Top 100 in the Danantara Indonesia CX100 2026, marking an important milestone in the company's ongoing commitment to improving service quality and enhancing customer experience in Ro-Ro ferry transportation. This achievement serves as motivation for PT Jembatan Nusantara to continuously strengthen its customer-oriented services. As a company operating in the ferry transportation sector, PT JN plays an important role in connecting communities across Indonesia through reliable sea transportation services. Strengthening Customer Experience in Ferry Services Customer experience is an essential aspect of PT Jembatan Nusantara's service development. Quality service goes beyond the ferry journey itself; it also includes access to travel information, interactions with service personnel, and the company's responsiveness to customer needs and feedback. Through its inclusion in the Danantara Indonesia CX100 2026, PT JN is encouraged to continue evaluating and improving its services to deliver a better experience for ferry passengers. Building a Strong Service Culture Through Team Synergy PT Jembatan Nusantara continues to strengthen its service culture across all levels of the organization, from the head office and branch offices to its vessels. Collaboration among all JNers is essential to ensuring consistent, professional, and responsive service. This commitment reflects the company's spirit of “Serving with Heart” and “JN Connecting the Archipelago.” Through employee development, operational coordination, and continuous service improvements, PT JN aims to strengthen public trust and deliver services that meet customer expectations. Commitment to Continuous Service Improvement Being included among the Top 100 in the Danantara Indonesia CX100 2026 motivates PT Jembatan Nusantara to continue innovating and improving its service standards. The company remains committed to making customer needs and experiences an integral part of its service development. PT Jembatan Nusantara believes that improving service quality requires continuous efforts and the involvement of every part of the organization. Guided by collaboration and a customer-oriented approach, PT JN will continue striving to provide professional ferry services while strengthening its role in connecting communities throughout Indonesia.